Choose a topic
Include the relevant page, supplier, account email, or feature and explain what happened. Never send a password, one-time code, or full payment card number.
Product or price data
Report a source, condition, price label, check time, or link that looks wrong.
Write an emailAccount or privacy request
Ask about account access, correction, deletion, saved products, game progress, email, or another privacy right.
Write an emailSupplier or partner
Discuss an approved data connection, affiliate programme, or supplier correction.
Write an emailCreator or rights holder
Request correction or removal of a Creator Journey and include the journey URL and your connection to the source.
Write an emailGeneral question
Ask something that does not fit the other topics.
Write an emailHow email contact works
The buttons create an email draft to hello@withpier.com. Delivery depends on your email provider and Pier's mailbox; opening a draft does not mean Pier received it.
What to include
For a comparison issue, include the page address, supplier, travel date, party, option, displayed price, and check time. For an account or privacy request, describe the request and include the connected email address.
Do not send authentication or payment secrets
Pier does not need your password, one-time code, or full payment card number. Booking payment and refund questions normally belong to the supplier that took payment.