Service boundary
Pier provides
- Search and comparison tools
- Condition and freshness labels
- Links to chosen approved suppliers
- Information about the service
The supplier provides
- The activity or ticket
- Checkout and payment
- Booking confirmation
- Changes, cancellation, refund, and fulfilment
Using Pier
By using Pier, you agree to these terms and the privacy notice. If you do not agree, do not use the service. You must be able to enter a binding purchase with the supplier or have help from someone who can.
Comparison information
Pier tries to match the same product and important conditions using approved sources. Prices, inventory, descriptions, exchange rates, and cancellation terms can change or be incomplete. A check time is not a price guarantee.
Bookings are made with the supplier
Pier does not sell the activity, take payment, or become a party to the booking. The supplier's identity, terms, privacy notice, cancellation policy, and final total apply. Check every detail before paying.
Affiliate links
Pier may earn a commission from an eligible booking through a marked partner link. Commission does not make different conditions comparable.
Acceptable use
Do not interfere with the service, bypass controls, send harmful code, overload the system, misuse supplier data, or violate law or another person's rights. Access may be limited to protect users, suppliers, and Pier.
Third-party services
Supplier sites and linked services are controlled by their operators. Pier is not responsible for their content, security, availability, or fulfilment. A link does not replace reviewing their terms.
Service availability and changes
Pier may correct data, change supported markets or suppliers, suspend unsafe links, limit abusive traffic, or stop a feature temporarily. Accounts, saved watches, and alerts stay unavailable until their data rights and controls are ready.
Responsibility for loss
Pier does not promise every supplier, product, or price will be available or error-free. Nothing excludes a right or responsibility that law does not allow to be excluded. To the extent allowed by law, Pier is not responsible for supplier booking, payment, cancellation, refund, service, or indirect loss from changed supplier information.
Questions and updates
Use Contact for questions. Pier may update these terms when the service or applicable requirements change and will show the updated date. Material changes will be explained before they apply when required.
